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Thank you so much for getting my battery to me so quickly. You pretty much saved the start of my Junior year. I take my computer to lectures, all of my work is on it, I would really just be lost without it.
I use my laptop for work, on the road, and let me just say - well done! I see marked improvement over the battery that came with my pc.
Terms of Sale And Limited Warranty Agreement

Payment Terms

All prices are in U.S. dollars (US$), and exclude shipping and handling. Prices and configurations are subject to change without notice. Payment is due upon placing your order.

Product Warranty

LongLifeBatts.com distributes new products and claims no association to any particular manufacturer. All product markings applied by LongLifeBatts.com are for identification and compatibility purposes only, and are not intended to indicate product origin. Where appropriate, products are marked with a serial number sticker and warranty. On such products, the warranty is void if this sticker is removed or tampered with.

The purchaser agrees to indemnify and hold LongLifeBatts.com harmless from and against any and all claims, damages, expenses or loss suffered as a result of unauthorized warranties and/or representations as to origin made by the purchaser in connection with the resale of the products.

LongLifeBatts.com warranties all products for 12 months, unless otherwise noted, and should any product not meet any such warranty, LongLifeBatts.com will issue a credit or replace the product.

LongLifeBatts.com offers a 14-day money back guarantee on all defective and incompatible products.

The limited warranty provided by LongLifeBatts.com covers normal use. Its does not supersede or extend the Original Electronic Manufacturer (OEM) warranty, when applicable. It does not apply to 1) defects resulting from improper or inadequate installation, use or maintenance; 2) actions or modifications by unauthorized third parties or the Purchaser; 3) accidental or willful damage; or 4) normal wear and tear.

NOTE:Please bear in mind that all rechargeable batteries lose some capacity through normal use, up to 30% per year depending on factors such as frequency of use, computer configuration, and working/storage environment.

Returns

At LongLifeBatts.com, we are fully committed to your satisfaction. Within the warranty period, items can be returned for replacement or repair at the option of LongLifeBatts.com, or, if the item is not in stock, a store credit will be issued, once a Return Merchandise Authorization ("RMA") has been obtained. Refunds are available within the first 14 days from the date of the invoice (shipping, insurance and handling charges are non-refundable).

RMA Information

a. Any shortages must be reported within 2 days of receipt. In order to return a product, e-mail us at xxxxx@LongLifeBatts.comxx.com or call us at (866) xxx xxxx.

b. For all returns, you will need to contact us to request a Return Merchandise Authorization ("RMA"). You can do this at any time by submitting the RMA Request Form. Be advised that numbers and specific RMA information are issued by email only. Unauthorized and unmarked returns will be refused by our receiving department.

c. Please have the following information available when requesting an RMA:
your order number
the name the order was placed under
item number
the nature of the problem.

d. All returns must be shipped back in the original packaging material and box. Failure to do so may invalidate both the RMA and the warranty.

e. You will have 10 days from the date the RMA is issued to return the product. This 10-day period does not apply to the refund period, which is 30 days from the date of the invoice. After the 10-day period has expired, a new RMA number must be obtained.

f. All returns must include any and all cables, driver disks or any other accessories provided with the order, unless otherwise authorized by LongLifeBatts.com.

g. All returns must be shipped prepaid. Returns shipped C.O.D. will be refused.

h. Please save your RMA number, and use it when referencing or inquiring about your return. Replacements can be shipped two ways: You can request an advance replacement charged to your credit card that will ship right away.

You can wait for your item to come back before we ship your replacement.

i. Refunds and credits are available only after the return has been received, tested and verified for authenticity.

j. Manufacturer's warranty is assumed void unless otherwise stated on your invoice. The LongLifeBatts.com warranty will be voided at any time if the products are not returned in their original condition as sold, matching the specifications and serial numbers for all components contained therein. Non-conforming materials will be returned to the shipper, collect.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Except for the warranties expressed, LongLifeBatts.com disclaims all other warranties, either express or implied, including implied warranties of merchantability or fitness for a particular purpose, other than those warranties implied by and incapable of exclusion, restriction or modification under applicable law. The term of any implied warranties that cannot be disclaimed is limited to the applicable term of this warranty agreement. The maximum liability of LongLifeBatts.com excess is limited to the purchase price you paid for products. LongLifeBatts.com is not liable to you if it is unable to perform due to events it can not control, such as acts of God. LongLifeBatts.com shall not be liable for property damage, personal injury, loss of use, interruption of business, lost profits, lost data or other consequential, punitive or special damages, however caused, whether for breach of warranty, contract, tort (including negligence), strict liability or otherwise, other than those damages that are incapable of limitation, exclusion or restriction under applicable law. This agreement gives you specific legal rights, and you may also have other rights that vary from jurisdiction to jurisdiction. Some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

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